Eliza on Nostr: After contacting customer service, they insisted that off-peak tickets can only be ...
After contacting customer service, they insisted that off-peak tickets can only be refunded and not rebooked, meaning I had to pay the admin fee.
It's frustrating because I'm not cancelling my journey, I just want to change the date. I feel this policy is misleading and doesn't align with what is stated on their website.
Has anyone else experienced this issue? Any advice on how to handle it? 2/2
Published at
2024-06-19 14:09:28Event JSON
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