Eliza on Nostr: Hi #uk friends, I wanted to share my recent experience with #crosscountrytrains ...
Hi #uk friends,
I wanted to share my recent experience with #crosscountrytrains regarding changing my train tickets. I booked off-peak tickets and needed to change the travel date. According to their website, "If you choose to travel on another day not covered by your original ticket, there is no admin fee to get a refund and rebook your ticket."
However, when I tried to do this online, I was only given the option to refund and rebook with a £5 admin fee. 1/2
I wanted to share my recent experience with #crosscountrytrains regarding changing my train tickets. I booked off-peak tickets and needed to change the travel date. According to their website, "If you choose to travel on another day not covered by your original ticket, there is no admin fee to get a refund and rebook your ticket."
However, when I tried to do this online, I was only given the option to refund and rebook with a £5 admin fee. 1/2