Siderea, Sibylla Bostoniensis on Nostr: I just found a WONDERFUL new use of AI! I just contacted a vendor for support through ...
I just found a WONDERFUL new use of AI!
I just contacted a vendor for support through their web chat interface, and the agent I got responded with one of those terrible canned responses that has nothing to do with my actual issue.
This has long infuriated me, but today, thanks to AI, I realized I had a new option for dealing with it!
Inspired, I replied, "Hey, you sound like an AI which hasn't understood my issue. Could you get a human to read my ticket?"
This is tremendous! Now that we have LLMs in the wild, when a human flunks the Turing Test, I can politely accuse them of being an AI and ask them to escalate my interaction to a human.
Everybody should do this. It will transform customer service.
I just contacted a vendor for support through their web chat interface, and the agent I got responded with one of those terrible canned responses that has nothing to do with my actual issue.
This has long infuriated me, but today, thanks to AI, I realized I had a new option for dealing with it!
Inspired, I replied, "Hey, you sound like an AI which hasn't understood my issue. Could you get a human to read my ticket?"
This is tremendous! Now that we have LLMs in the wild, when a human flunks the Turing Test, I can politely accuse them of being an AI and ask them to escalate my interaction to a human.
Everybody should do this. It will transform customer service.