Amata (they/she) on Nostr: Off Topic: Anyone know how to reach a COMPETENT HUMAN at Etsy? My account is locked ...
Off Topic: Anyone know how to reach a COMPETENT HUMAN at Etsy? My account is locked out and it says to contact them because "suspicious activity". So I did.
After 5 emails they finally understood I cannot access my account. I literally cannot log in.
They then asked me to send a bunch of PII over *email* to verify who I am and "don't worry we take privacy seriously" - but Email is *NOT SECURE*
Now they said - and I quote "I would suggest that you review any of your records pertaining to your Etsy account or purchases that you may have elsewhere and contact us again. We should be able to assist you once you can verify your account."
...read that: PURCHASES YOU HAVE MADE ELSEWHERE (ie not on etsy) to verify my Etsy?
Dude, I just buy things from artists there. And how can i see my account record when I cannot log in to my account?!
They refuse to close my account either, because I am 'not proving who i am'.
...I never got a lock out email or security question email or anything. They literally just...locked me out.
I would be happy to delete my account, but I can't log in to do that much!
#help #tech #etsy #internet
After 5 emails they finally understood I cannot access my account. I literally cannot log in.
They then asked me to send a bunch of PII over *email* to verify who I am and "don't worry we take privacy seriously" - but Email is *NOT SECURE*
Now they said - and I quote "I would suggest that you review any of your records pertaining to your Etsy account or purchases that you may have elsewhere and contact us again. We should be able to assist you once you can verify your account."
...read that: PURCHASES YOU HAVE MADE ELSEWHERE (ie not on etsy) to verify my Etsy?
Dude, I just buy things from artists there. And how can i see my account record when I cannot log in to my account?!
They refuse to close my account either, because I am 'not proving who i am'.
...I never got a lock out email or security question email or anything. They literally just...locked me out.
I would be happy to delete my account, but I can't log in to do that much!
#help #tech #etsy #internet