johnphilpin on Nostr: What incentive is there for a business to focus on process, quality and ‘getting it ...
What incentive is there for a business to focus on process, quality and ‘getting it right’ if even something as big as this has zero financial impact?
"Notably, both analysts aren’t predicting a big loss from irate customers asking for compensation, in part because many likely have insurance against these risks. J.P. Morgan guessed CrowdStrike might have to put aside $500 million for potential legal action and related costs. As a bullish sign, noted Morgan Stanley, CrowdStrike doesn’t appear to have granted concessions or credits to its customers."
Sorry - as I post can’t recall where this quote co... john.philpin.com https://john.philpin.com/2024/08/05/what-incentive-is.html
"Notably, both analysts aren’t predicting a big loss from irate customers asking for compensation, in part because many likely have insurance against these risks. J.P. Morgan guessed CrowdStrike might have to put aside $500 million for potential legal action and related costs. As a bullish sign, noted Morgan Stanley, CrowdStrike doesn’t appear to have granted concessions or credits to its customers."
Sorry - as I post can’t recall where this quote co... john.philpin.com https://john.philpin.com/2024/08/05/what-incentive-is.html