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Derek Powazek 🐐 /
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2024-01-03 18:07:48

Derek Powazek 🐐 on Nostr: If this is true, I am so disappointed in Wordpress (where I used to work). They were ...

If this is true, I am so disappointed in Wordpress (where I used to work). They were the leader in customer support, keeping it all in-house and requiring all employees to spend time doing support. If they really just hooked a LLM bot up to their email support, they're ruining their own reputation, and I've lost my last example of a company doing support right.
https://social.panic.com/@cabel/111692900717018267
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