Fabio Manganiello on Nostr: This is getting really out of hand. I knew that 23AndMe’s data leak and consequent ...
This is getting really out of hand.
I knew that 23AndMe’s data leak and consequent forced #arbitration agreement would have set a dangerous precedent.
In the past months, more and more companies have forced their users into private arbitration agreements to avoid lawsuits and class actions.
But few have gone as far as #Roku - the device gets completely disabled until the user accepts the new arbitration rules.
Like in previous cases, it’s opt-out rather than opt-in, opt-out requests must be mailed on physical paper to the company itself (but I guess that a fax or a telegram may work as well), and the opt-out window only lasts a few days. This has become a common pattern - when you don’t want somebody to do something, you just increase the friction of the process to nearly ridiculous levels.
Legislators ought to act fast. The right of suing an offender and call them accountable in front of the law is a fundamental democratic right just like voting. Forced arbitration processes are a denial of our fundamental democratic rights. And we’re letting a bunch of companies be above the law by simply dropping an update T&Cs email in our box.
https://entertainment.slashdot.org/story/24/03/04/2120246/roku-disables-devices-until-users-agree-to-new-arbitration-rules
I knew that 23AndMe’s data leak and consequent forced #arbitration agreement would have set a dangerous precedent.
In the past months, more and more companies have forced their users into private arbitration agreements to avoid lawsuits and class actions.
But few have gone as far as #Roku - the device gets completely disabled until the user accepts the new arbitration rules.
Like in previous cases, it’s opt-out rather than opt-in, opt-out requests must be mailed on physical paper to the company itself (but I guess that a fax or a telegram may work as well), and the opt-out window only lasts a few days. This has become a common pattern - when you don’t want somebody to do something, you just increase the friction of the process to nearly ridiculous levels.
Legislators ought to act fast. The right of suing an offender and call them accountable in front of the law is a fundamental democratic right just like voting. Forced arbitration processes are a denial of our fundamental democratic rights. And we’re letting a bunch of companies be above the law by simply dropping an update T&Cs email in our box.
https://entertainment.slashdot.org/story/24/03/04/2120246/roku-disables-devices-until-users-agree-to-new-arbitration-rules