Morten on Nostr: I raised a support case with Revolut today, complaining about they discussion to ban ...
I raised a support case with Revolut today, complaining about they discussion to ban GrapheneOS (and SailfishOS). They gave me a stupid argument that Revolut's current policy is to "ensure consistent security standards across all users", but coukd not explain how making security worse for all users can do anyone any good.
I asked how I could escalate the case and raise a formal complaint and was told that there are two options :
1: Use this form at https://forms.revolut.com/e0ed546b-2fac-462f-9578-0eaff076c17f
2: email them at formalcomplaints@revolut.com.
Please include your name, phone number, email address associated with your account, when the problem arose, and how you'd like the matter resolved.
Maybe you can ask your users to flood Revolut with formal complaints ?!?
At least I have done my part now :-)
I asked how I could escalate the case and raise a formal complaint and was told that there are two options :
1: Use this form at https://forms.revolut.com/e0ed546b-2fac-462f-9578-0eaff076c17f
2: email them at formalcomplaints@revolut.com.
Please include your name, phone number, email address associated with your account, when the problem arose, and how you'd like the matter resolved.
Maybe you can ask your users to flood Revolut with formal complaints ?!?
At least I have done my part now :-)