Public Enemy Exposed on Nostr: So I walk into a Vodacom Shop in an upmarket mall and this woman tells me that my ...
So I walk into a Vodacom Shop in an upmarket mall and this woman tells me that my eSim, which I bought two days previously for a sim-swop, is only valid for 24 hrs and that she cannot assist with a sim-swop in-store - that I need to call customer care. I walk into another Vodacom Shop and the process is done in under 4 minutes. The incompetence and laziness, impacting and inconveniencing customers, is beyond incredible. #Vodacom #SouthAfrica #Vodafone #Consumer
Published at
2024-11-09 03:16:51Event JSON
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