Mike on Nostr: FFS My Fibre Broadband installation was booked with Lit Fibre (a CIty Fibre company) ...
FFS
My Fibre Broadband installation was booked with Lit Fibre (a CIty Fibre company) on 3rd December and was confirmed for 2nd January.
I've had an email this afternoon saying it's booked for the 15th January.
I contacted Lit who's call handler kept saying "that's interesting" while looking at my file.....which didnt fill me with confidence. He's tried to get hold of CityFibre - who are doing the installation - and they don't appear to know why the date has changed. CityFibre are looking into this and will get back to the Lit Fibre guy and he'll ring me tomorrow with an update.
As far as I know my EE service is finishing on 2nd January - so WTF am I supposed to do if they insist on it being the 15th? Do I push Lit to supply me with a 5g modem? I hope it won't come to that!
This is the sort of crap that you expect from Openreach and their resellers - the brave new world of Alt-Fibre providers was supposed to be wonderful!
#broadband #CityFibre
My Fibre Broadband installation was booked with Lit Fibre (a CIty Fibre company) on 3rd December and was confirmed for 2nd January.
I've had an email this afternoon saying it's booked for the 15th January.
I contacted Lit who's call handler kept saying "that's interesting" while looking at my file.....which didnt fill me with confidence. He's tried to get hold of CityFibre - who are doing the installation - and they don't appear to know why the date has changed. CityFibre are looking into this and will get back to the Lit Fibre guy and he'll ring me tomorrow with an update.
As far as I know my EE service is finishing on 2nd January - so WTF am I supposed to do if they insist on it being the 15th? Do I push Lit to supply me with a 5g modem? I hope it won't come to that!
This is the sort of crap that you expect from Openreach and their resellers - the brave new world of Alt-Fibre providers was supposed to be wonderful!
#broadband #CityFibre