Yahoo! Tech
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2024-12-17 23:58:43
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wss://articles.layer3.newsPublished at
2024-12-17 23:58:43Event JSON
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"Salesforce CEO Marc Benioff announced that the company has closed over 1,000 paid deals for its Agentforce platform, which uses artificial intelligence to create virtual representatives. The platform is being used in various areas, including customer service and recruiting. Benioff also discussed the company's plans to expand its use of digital labor, including a new program that will connect real-world machines with virtual ones. He cited hotel chains as an example, where digital assistants could handle back- and front-office work, while robots could clean guests' rooms."
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