Pavel A. Samsonov on Nostr: When users go to your website, they want to browse it*. All features that compete ...

When users go to your website, they want to browse it*. All features that compete with that goal (welcome tours, chatbot widgets, FAQ pages, content carousels) degrade the browsing experience.

Fix your website's navigation and content, rather than relying on poor bandaid solutions.

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* yes, strictly speaking they have a *goal* in mind, but their mental model is that browsing the website will achieve that goal for them

#UXDesign #UserExperience #ProductManagement