Poloniousmonk on Nostr: #tech #banking Hello all. I think my identity has been stolen, but the McMuffin on ...
#tech #banking
Hello all. I think my identity has been stolen, but the McMuffin on the other end of the phone at my bank was useless. My plan is to wait until Monday and go to the bricks and mortar office, but if anyone knows about this stuff I'd appreciate being less confused.
Last night, I got a confirmation text on my cheap flip phone with the verification code for my new Plaid service. Today I went to the library and discovered that Plaid is some kind of banking app. I was unable to communicate with them because, after filling out the contact form, the "submit" button was greyed out.
I called my bank's customer service and told the story, but all I could get out of the person on the other end was that something called BTB(?) means that the attacking entity would need to be in physical possession of my phone to steal my money. I do not understand this, and she didn't know what BTB was and got mad at me for going around and around trying to figure out wtf was actually going on.
I think I'm compromised. I think text messages aren't secure and just because it was delivered to my phone is no reassurance that the attacking entity, which was apparently able to create banking web services in my name, wasn't able to see it.
Does anyone know about this stuff? Is Plaid just a scam?
https://plaid.com/how-it-works-for-consumers/
Hello all. I think my identity has been stolen, but the McMuffin on the other end of the phone at my bank was useless. My plan is to wait until Monday and go to the bricks and mortar office, but if anyone knows about this stuff I'd appreciate being less confused.
Last night, I got a confirmation text on my cheap flip phone with the verification code for my new Plaid service. Today I went to the library and discovered that Plaid is some kind of banking app. I was unable to communicate with them because, after filling out the contact form, the "submit" button was greyed out.
I called my bank's customer service and told the story, but all I could get out of the person on the other end was that something called BTB(?) means that the attacking entity would need to be in physical possession of my phone to steal my money. I do not understand this, and she didn't know what BTB was and got mad at me for going around and around trying to figure out wtf was actually going on.
I think I'm compromised. I think text messages aren't secure and just because it was delivered to my phone is no reassurance that the attacking entity, which was apparently able to create banking web services in my name, wasn't able to see it.
Does anyone know about this stuff? Is Plaid just a scam?
https://plaid.com/how-it-works-for-consumers/