incmagazine on Nostr: United Airlines Just Shared a Surprising Customer Insight, and I Had to Think Through ...

United Airlines Just Shared a Surprising Customer Insight, and I Had to Think Through Whether It’s Depressing or Inspiring
https://www.inc.com/bill-murphy-jr/united-airlines-just-shared-a-surprising-customer-insight-and-i-had-to-think-through-whether-its-depressing-or-inspiring/91147794