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"A New York judge has determined that SiriusXM's 'long and burdensome' cancellation process is illegal. Judge Lyle Frank found that SiriusXM violates a federal law that requires companies to make it easy to cancel a subscription. The decision comes after an investigation by the New York Attorney General's Office, which found that SiriusXM attempts to delay cancellations by having customers call an agent and then pitching them retention offers."
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