EmmaFaber on Nostr: what has happened is, they have closed local offices down and centralised them all ...

what has happened is, they have closed local offices down and centralised them all into one place.. & a few years ago you would only wait a few minutes for a reply from them? ..

Over the past 6 weeks I have phoned them twice asking for a specific form to be sent to me.. & they said both times "yeah you will get it with the next 14 days" but no form has turned up yet, so I posted a letter to them yesterday asking them where the fking form is?