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jonathankoren /
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2024-10-13 23:35:47

jonathankoren on Nostr: Call centers almost never have “unanticipated call volume”, what they are is ...

Call centers almost never have “unanticipated call volume”, what they are is intentionally understaffed to save money.
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npub1rdxahcqac7tmy0t0uuc8tptu8mnkwt3g52kzy35q0uyaf4lwsmaqrxquv2