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@krisnelson@legal.social /
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2024-04-27 22:45:17

@krisnelson@legal.social on Nostr: I find FedEx’s approach to sending me a pic of a delivered package a fascinating ...

I find FedEx’s approach to sending me a pic of a delivered package a fascinating look at customer relations used primarily to benefit the corp:

My package was delivered but the pic was not of *my* front porch. I used the convenient function to say my package had not been delivered. They referred me to the pic and told me to go look for it bc “see pic.” I reported again, they “investigated,” nothing (see pic).

There was no mechanism in any of this for me to register the pic wasn’t *my porch!*
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