techrepublic on Nostr: This ITSM guide covers how IT service management evolved from ITIL, along with an ...

This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service management best practices used today. techrepublic.com/article/wha… #ITSM #itservicemanagement https://www.techrepublic.com/article/what-is-itsm/