Jonathan Kamens on Nostr: It's time for #techSupport #fail story hour! I file a ticket at work: "Please create ...
It's time for #techSupport #fail story hour!
I file a ticket at work: "Please create this distribution list for me and set me up as the owner."
IT creates the list, tells me it has been created, and closes the ticket before I confirm that I am able to administer it.
I attempt to use the published instructions to administer the list; they don't work.
I file a second ticket: my first ticket was close prematurely, please reopen it so I can get help administering the list.
1/?
I file a ticket at work: "Please create this distribution list for me and set me up as the owner."
IT creates the list, tells me it has been created, and closes the ticket before I confirm that I am able to administer it.
I attempt to use the published instructions to administer the list; they don't work.
I file a second ticket: my first ticket was close prematurely, please reopen it so I can get help administering the list.
1/?