Guido Günther on Nostr: Dear npub10ssm5…3j5qd if you sell computers and use Free Software Operating systems ...
Dear npub10ssm59k6jgtgrdnkkrfqq4tzrzed2vrs58n68097f3h72qdz56eqw3j5qd (npub10ss…j5qd) if you sell computers and use Free Software Operating systems it is not o.k. to assume you can free ride on community support.
It makes me sad to have mails from users in my inbox that are stuck with an unusable device on a Sunday and are seeking help to get it going again. This is your job.
Please listen to your customer's issue. If it's a software issue in the latest upstream version forward it with a good description.
Screenshot is from https://junocomputers.com/product/juno-tablet/
1️⃣ /2️⃣
It makes me sad to have mails from users in my inbox that are stuck with an unusable device on a Sunday and are seeking help to get it going again. This is your job.
Please listen to your customer's issue. If it's a software issue in the latest upstream version forward it with a good description.
Screenshot is from https://junocomputers.com/product/juno-tablet/
1️⃣ /2️⃣