lux on Nostr: Depending on product cost and retention efforts I would steer clear of incentivizing ...
Depending on product cost and retention efforts I would steer clear of incentivizing canceled customers. Instead try collecting data from and incentivizing customers who were just saved from churning or are on their last month of their contract.
You could also make it part of the cancellation process to try and collect data or incentive a % kick back for leaving product / service feedback before they cancel.
Published at
2024-12-31 14:06:29Event JSON
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"content": "Depending on product cost and retention efforts I would steer clear of incentivizing canceled customers. Instead try collecting data from and incentivizing customers who were just saved from churning or are on their last month of their contract. \n\nYou could also make it part of the cancellation process to try and collect data or incentive a % kick back for leaving product / service feedback before they cancel. ",
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