Jill Minor on Nostr: This librarian tried to help a senior guest recover his Outlook email after his dog ...
This librarian tried to help a senior guest recover his Outlook email after his dog threw his phone in the bathtub, and Microsoft asked for three subject lines from his emails in his Outlook email account. He pointed out, correctly, that if he knew that information he would be in his email already. This was *after* we gave them a ream of his personal info, replied to a security question and sent them a code from his Gmail. #tech #DigitalDivide
npub1pxmp7przp4cn74qa2mw2ndjpsmrsr8fh37xpqtx9hk974x856mtqap56ra (npub1pxm…56ra)Published at
2023-09-13 20:36:34Event JSON
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"content": "This librarian tried to help a senior guest recover his Outlook email after his dog threw his phone in the bathtub, and Microsoft asked for three subject lines from his emails in his Outlook email account. He pointed out, correctly, that if he knew that information he would be in his email already. This was *after* we gave them a ream of his personal info, replied to a security question and sent them a code from his Gmail. #tech #DigitalDivide nostr:npub1pxmp7przp4cn74qa2mw2ndjpsmrsr8fh37xpqtx9hk974x856mtqap56ra",
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