marina on Nostr: Customer loyalty is hard to gain, hard to measure and even harder to maintain. That ...
Customer loyalty is hard to gain, hard to measure and even harder to maintain.
That is why I like this post by SeverinAlexB (npub1h2g…qkw6) sharing "6 killer questions" to gain information on how to improve your sales/landing page.
BOLT🔩FUN (npub1fun…gs0p) post: https://bolt.fun/story/best-customer-research-questions--1526
On top of these six questions, I would also add what Fred Reichheld calls the "ultimate question":
How likely are you to recommend our [product, service, business name, brand] to others? #NetPromoterScore
Are there any other questions we should be asking???
That is why I like this post by SeverinAlexB (npub1h2g…qkw6) sharing "6 killer questions" to gain information on how to improve your sales/landing page.
BOLT🔩FUN (npub1fun…gs0p) post: https://bolt.fun/story/best-customer-research-questions--1526
On top of these six questions, I would also add what Fred Reichheld calls the "ultimate question":
How likely are you to recommend our [product, service, business name, brand] to others? #NetPromoterScore
Are there any other questions we should be asking???