Electronic Frontier Foundation on Nostr: Companies are firing support reps and replacing them with chatbots, even though no ...

Companies are firing support reps and replacing them with chatbots, even though no one can figure out how to stop bots from "hallucinating." We think the FTC should put companies on notice that their chatbots' fake info will have real consequences:

https://www.eff.org/deeplinks/2024/06/how-ftc-can-make-internet-safe-chatbots