Christopher Mackay 🇨🇦 on Nostr: why do companies’ support platforms insist you rate them or provide feedback BEFORE ...

why do companies’ support platforms insist you rate them or provide feedback BEFORE the support issue in question has been resolved?

Like, ok, the person on the phone was very friendly, but NOTHING HAS HAPPENED YET!?!

(This absurdist stream-of-semiconsciousness has been brought to you by insufficient coffee and how windy it is here today.)