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Rob Pegoraro /
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2023-08-22 14:57:12

Rob Pegoraro on Nostr: #Verizon FYI: If any part of your name has somehow gotten misspelled on your account, ...

#Verizon FYI: If any part of your name has somehow gotten misspelled on your account, the optimum time to fix that is not when you have to cancel service. Addressing that prolonged what I thought was going to be a 5-minute call with my mom into a 29-minute slog; it did help that the Vz rep showed immense grace and patience while battling the billing system on our behalf.
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