Emeritus Prof Christopher May on Nostr: In a (real) market when your product quality is in freefall you would be expected to ...

In a (real) market when your product quality is in freefall you would be expected to a) improve the product pretty quickly; b) reduce the price to tempt customers back.

In the (so-called) water market; service continues to get worse despite complaints & prices (controlled by OFWAT) are about to rise well above inflation for the next five years.

To say privatisation imposed 'market discipline' would be completely wrong;

to say it imposed exploitative monopoly pricing is more like it!

#water