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Kevin Beaumont /
npub176r…kwlw
2024-09-13 16:43:04
in reply to nevent1q…h5xk

Kevin Beaumont on Nostr: Btw, I think Transport for London have done a really good job containing this. It ...

Btw, I think Transport for London have done a really good job containing this. It would have been much worse, one suspects, had they not.

It sucks for staff but they prioritised customer service (i.e. transport) and safety over short term recovery, and that is very likely the correct pivot. I've seen these things go the opposite direct when orgs under react and it often ends really poorly.
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