Jeremy Kahn on Nostr: Just watched a co-worker field a terrible ad-hoc bug report with the grace of a ...

Just watched a co-worker field a terrible ad-hoc bug report with the grace of a tai-chi master

"I need more information, because your problem description isn't making sense to me yet"

threaded the needle between servile appeasement and BOFH rejection

sometimes I just gotta watch and applaud.

[ETA: that "yet" does a tremendous amount of work!]