Paul Knightly, PhD on Nostr: I've started the process of migrating over to Proton for email and have just started ...

I've started the process of migrating over to Proton for email and have just started scratching the surface on the number of services that don't allow users to update their email address without contacting customer service.

In many cases this is resulting in me just canceling the service or deleting the account, but in all cases it's creating a massive waste of time for customer service and myself.

Email addresses and phone numbers are not immutable identifiers for users.