Kee Hinckley on Nostr: Did Lelo, the sex toy company, have a database breach and not tell anyone? On 10/16 I ...
Did Lelo, the sex toy company, have a database breach and not tell anyone?
On 10/16 I (what can I say, I’m slow reading email about sex toys) got phishing email claiming to be from Lelo, and saying that my Chase card had been put on hold. That email was sent to an address I only used with Lelo.
On 10/17 I got email from Lelo warning that hackers were “impersonating LELO accounts”. That mail did *not* mention that the hackers had stolen their email database. It makes it sound like it had nothing to do with them.
I just fired off an email to Lelo customer support asking for a disclosure of what really happened, but I’m not hopeful.
—
Dear Customer
We’ve noticed an increase in phishing emails where hackers are impersonating LELO accounts with malicious intent of gaining material benefits. Their goal is to steal user data or infect your devices with malware.
What you need to know:
- Always verify the sender and sense-check the meaning, reasoning, and style of the emails you receive.
- Never open links or attachments from suspicious emails, let alone reply.
- If you suspect any fraudulent activity, contact us at customercare@lelo.com
IMPORTANT NOTICE: LELO will never ask for your login information or credit/debit card information.
Sincerely,
LELO Team
On 10/16 I (what can I say, I’m slow reading email about sex toys) got phishing email claiming to be from Lelo, and saying that my Chase card had been put on hold. That email was sent to an address I only used with Lelo.
On 10/17 I got email from Lelo warning that hackers were “impersonating LELO accounts”. That mail did *not* mention that the hackers had stolen their email database. It makes it sound like it had nothing to do with them.
I just fired off an email to Lelo customer support asking for a disclosure of what really happened, but I’m not hopeful.
—
Dear Customer
We’ve noticed an increase in phishing emails where hackers are impersonating LELO accounts with malicious intent of gaining material benefits. Their goal is to steal user data or infect your devices with malware.
What you need to know:
- Always verify the sender and sense-check the meaning, reasoning, and style of the emails you receive.
- Never open links or attachments from suspicious emails, let alone reply.
- If you suspect any fraudulent activity, contact us at customercare@lelo.com
IMPORTANT NOTICE: LELO will never ask for your login information or credit/debit card information.
Sincerely,
LELO Team