Ben Mooney on Nostr: The biggest piece of advice I can give, if you want your tech support agent to love ...
The biggest piece of advice I can give, if you want your tech support agent to love you, is to copy / screenshot any error messages you receive.
90% of my calls start with “XYZ doesn’t work” or “XYZ said ‘error’” without actually providing the error message.
Published at
2024-07-17 20:43:51Event JSON
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