Matthew Martin ☑ on Nostr: Does anyone have the name for the process in IT where the friction involved in using ...
Does anyone have the name for the process in IT where the friction involved in using a service is ratcheted up so high and so fast that everyone stops using it?
Like developer ghettos that take 15 minutes to just log into them via multiple jumpboxes to get to a machine with no internet access, chat/email apps that only work in incognito browser & the auth expires daily, air gapped machines at an office.
Published at
2024-05-08 12:59:06Event JSON
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"content": "Does anyone have the name for the process in IT where the friction involved in using a service is ratcheted up so high and so fast that everyone stops using it? \n\nLike developer ghettos that take 15 minutes to just log into them via multiple jumpboxes to get to a machine with no internet access, chat/email apps that only work in incognito browser \u0026 the auth expires daily, air gapped machines at an office.",
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