gringokiwi on Nostr: My bank put me on fraud investigation after I reported a glitch to them where they ...
My bank put me on fraud investigation after I reported a glitch to them where they were marking various purchases on my card as credits (i.e. refunds) instead of debits.
After initially denying the glitch they realised something was wrong — yet somehow blamed me - the customer who reported the issue to them.
They froze all my accounts including unrelated business accounts.
After several weeks of investigation, they realised it was an internal glitch… but by that point the fraud team had ruled my account be permanently closed.
The most infuriating thing was the disrespect I was shown throughout the whole process.
Denial of the issue, sending me to FAQs on how a credit card works, making me wait hours on the phone… then after realising the glitch, assuming I was some reckless kid trying to steal money.
I can’t wait until I’m completely off fiat, I’m sick of using banks. Hell, I’m considering a move to the USA just to use Fold⚡️ (nprofile…jrgx) …
After initially denying the glitch they realised something was wrong — yet somehow blamed me - the customer who reported the issue to them.
They froze all my accounts including unrelated business accounts.
After several weeks of investigation, they realised it was an internal glitch… but by that point the fraud team had ruled my account be permanently closed.
The most infuriating thing was the disrespect I was shown throughout the whole process.
Denial of the issue, sending me to FAQs on how a credit card works, making me wait hours on the phone… then after realising the glitch, assuming I was some reckless kid trying to steal money.
I can’t wait until I’m completely off fiat, I’m sick of using banks. Hell, I’m considering a move to the USA just to use Fold⚡️ (nprofile…jrgx) …