Pablonius Monk on Nostr: Need to reach your airline? Do it on Instagram not X or Facebook ✈️ A new Emplifi ...
Need to reach your airline? Do it on Instagram not X or Facebook ✈️
A new Emplifi report examined where customer questions actually get answered.
Emplifi calculated that 27% of the questions travelers asked on Meta's Instagram received a response compared to 24% on X (formerly known as Twitter) and 20% on fellow Meta brand Facebook.
https://www.thestreet.com/travel/how-to-contact-airline-on-instagram
#Airlines #CustomerService #SocialMedia
A new Emplifi report examined where customer questions actually get answered.
Emplifi calculated that 27% of the questions travelers asked on Meta's Instagram received a response compared to 24% on X (formerly known as Twitter) and 20% on fellow Meta brand Facebook.
https://www.thestreet.com/travel/how-to-contact-airline-on-instagram
#Airlines #CustomerService #SocialMedia