The Washington Post on Nostr: The FTC is making it easier to cancel subscriptions. Here’s what to know. ...
The FTC is making it easier to cancel subscriptions. Here’s what to know.
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The FTC's new 'click to cancel' rule mandates that subscription services, including Netflix, must allow cancellation in as many steps as it takes to sign up; the rule aims to simplify the cancellation process, which has been complicated by companies requiring in-person cancellations or hiding cancellation buttons; the vote on the rule was 3-2, with opposition from two Republican commissioners; the rule addresses a rise in complaints about subscription cancellations, increasing from 21 per day in 2021 to 70 per day in 2024; the Biden administration began working on this policy in 2021 and proposed it in March 2023, receiving 16,000 public comments; the rule amends the 1973 Negative Option Rule, which lacked modern updates; companies violating the rule face civil penalties; the rule is expected to take effect in April 2025, 180 days after publication in the Federal Register.
#Ftc #Subscriptions #ConsumerProtection #ClickToCancel #BidenAdministration #Regulations #Complaints #Politics #Business #Law
https://www.washingtonpost.com/business/2024/10/17/ftc-subscriptions-click-to-cancel-unsubscribe/
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The FTC's new 'click to cancel' rule mandates that subscription services, including Netflix, must allow cancellation in as many steps as it takes to sign up; the rule aims to simplify the cancellation process, which has been complicated by companies requiring in-person cancellations or hiding cancellation buttons; the vote on the rule was 3-2, with opposition from two Republican commissioners; the rule addresses a rise in complaints about subscription cancellations, increasing from 21 per day in 2021 to 70 per day in 2024; the Biden administration began working on this policy in 2021 and proposed it in March 2023, receiving 16,000 public comments; the rule amends the 1973 Negative Option Rule, which lacked modern updates; companies violating the rule face civil penalties; the rule is expected to take effect in April 2025, 180 days after publication in the Federal Register.
#Ftc #Subscriptions #ConsumerProtection #ClickToCancel #BidenAdministration #Regulations #Complaints #Politics #Business #Law
https://www.washingtonpost.com/business/2024/10/17/ftc-subscriptions-click-to-cancel-unsubscribe/