Matti Aleve on Nostr: Tech support sucks cases study# 542375 Wife thankfull is now authorized to talk to ...

Tech support sucks cases study# 542375

Wife thankfull is now authorized to talk to Bell on behalf of her mom.

Wife: my moms phone service is out

Bell: can I speak to her

Wife: no her phone is out that is why I am calling

Bell: is there a cell phone I can talk to her on

Wife: no

Bell: is her Internet working

Wife: she does not have Internet with you

Wife: can you tell if the phone line is working remotely

Bell: no that is difficult

Wife: you used to be able with copper

Bell: it’s difficult

Wife: can you check if there is outages in the neighbourhood

Bell: sigh, ok, it’s going to take me a bit.

Bell: there is an outage in your mothers neighbourhood

Wife: is their an eta

Bell: noon tomorrow