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2025-02-22 14:20:20

HebrideanUltraTerfHecate on Nostr: ...

https://www.theguardian.com/money/2025/feb/22/the-tyranny-of-apps-those-without-smartphones-are-unfairly-penalised-say-campaigners

“It’s the tyranny of the apps,” says Ron Delnevo, the chair of the campaign committee at lobby group the Payment Choice Alliance. “In this country we’re being treated like sheep,” he says. “We’re always being told there’s no alternative.” But when a new smartphone can set you back hundreds of pounds, it is “an expensive passport to participate”, Delnevo says. According to the latest data from the telecoms regulator Ofcom, 8% of people aged 16 or over do not have a smartphone, which for the UK translates into just under 4.5 million people. Among those aged 75-plus, the proportion is said to be 28%. Add in all those who don’t or can’t use apps and the total number of people affected is a lot bigger.

“Some people are missing out on lower prices offered by loyalty schemes as they do not have access to phones or smart devices to download apps,” Reena Sewraz, the retail editor at Which? says. The consumer group is among those to have highlighted Lidl’s loyalty scheme, Lidl Plus, as one that is only accessible via an app, with an email address also required. That means the “big savings” available via the scheme’s weekly offers – at the time of writing these included 25% off tinned tuna and 20% off microwave rice and grain pouches – plus various coupons and rewards, are off-limits to those who cannot or do not wish to go digital.

If there is one area of life where many people probably feel the app revolution has got out of hand, it is parking. In the UK there are thought to be at least 30 different parking apps, and it is not unusual for an individual to have eight to 10 different ones on their phone. Many older people have told the charity Age UK that they are “at the end of their tether” when it comes to paying for parking because they cannot park if an app or mobile is required. “In some cases this has meant missing important appointments like seeing their GP,” it adds.
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