Zack Whittaker on Nostr: NEW, by me: UnitedHealthcare's Optum unit pulled down an internal AI chatbot after it ...
NEW, by me: UnitedHealthcare's Optum unit pulled down an internal AI chatbot after it was found exposed to the internet. The chatbot, seen by TechCrunch, allowed employees to ask it questions about how to handle patient health insurance claims and disputes.
The chatbot's exposure comes at a time when UHC faces scrutiny for its use of AI tools and algorithms to allegedly override doctors’ medical decisions and deny patient claims.
More: https://techcrunch.com/2024/12/13/unitedhealthcares-optum-left-an-ai-chatbot-used-by-employees-to-ask-questions-about-claims-exposed-to-the-internet/
The chatbot's exposure comes at a time when UHC faces scrutiny for its use of AI tools and algorithms to allegedly override doctors’ medical decisions and deny patient claims.
More: https://techcrunch.com/2024/12/13/unitedhealthcares-optum-left-an-ai-chatbot-used-by-employees-to-ask-questions-about-claims-exposed-to-the-internet/