Scott Williams 🐧 on Nostr: If a customer has a bad experience but you quickly make it right, you may or may not ...
If a customer has a bad experience but you quickly make it right, you may or may not lose a customer, but if you don't and string someone along on top of it, you've just motivated them to tell everyone they know to avoid doing business with you.
Published at
2025-02-09 21:41:38Event JSON
{
"id": "5ca13ba68a577cd6d6a7f21be775cb25aed9ed348ed4cfccf3f1f5cc3a1e000b",
"pubkey": "beee28c6450eb5d21bf94279d1f3f41e524c87abf86393835b45e6a1e98390e7",
"created_at": 1739137298,
"kind": 1,
"tags": [
[
"proxy",
"https://mastodon.online/users/vwbusguy/statuses/113976101969728512",
"activitypub"
]
],
"content": "If a customer has a bad experience but you quickly make it right, you may or may not lose a customer, but if you don't and string someone along on top of it, you've just motivated them to tell everyone they know to avoid doing business with you.",
"sig": "6fe17aeb76712afd6864b857120ff5538ed5c876a27d5a1e3108960fdd9c01734756dbaa436d8b38afb68e502b00826b07aaef5b30b0fcc3dce89f3d8ab27f9c"
}
