Dan Gillmor on Nostr: My academic subscription to the New Yorker just soared in price for renewal, so I ...
My academic subscription to the New Yorker just soared in price for renewal, so I called to cancel.
The customer-service person did the unthinkable: actual customer service.
She was polite and understanding, and didn't try to argue me out of it. The call took about a minute.
Published at
2023-12-21 23:23:17Event JSON
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