Chris Trottier on Nostr: When customer support teams stop using Twitter, that's when you know a key component ...
When customer support teams stop using Twitter, that's when you know a key component of Twitter's former value is finished.
Pre-Elon Twitter often showed off what airlines could do with customer service through their platform. Now that Elon owns Twitter, they're jumping ship.
Still, there's a big need for customer service to utilize microblogging -- and I suspect these airlines will migrate elsewhere. Maybe not now, but eventually.
https://gizmodo.com/twitter-airlines-air-france-klm-air-travel-1850418687
Pre-Elon Twitter often showed off what airlines could do with customer service through their platform. Now that Elon owns Twitter, they're jumping ship.
Still, there's a big need for customer service to utilize microblogging -- and I suspect these airlines will migrate elsewhere. Maybe not now, but eventually.
https://gizmodo.com/twitter-airlines-air-france-klm-air-travel-1850418687