Hestia Hacker on Nostr: Got a report about hardware not working when the person received it. I tested it ...
Got a report about hardware not working when the person received it. I tested it after I built it, but maybe it got damaged in shipping?
The customer gave amazing debugging information and I was able to provide a workaround in my first resoonse. After getting his second message, I think we narrowed down the issue to either a bad sensor or a bad i2c controller on the pi.
I've never had troubleshooting go so smoothly.
I'm also planning on updating the troubleshooting section of the owner's manual. That way people can be more self-sufficient, and also get help after I pass away.
The customer gave amazing debugging information and I was able to provide a workaround in my first resoonse. After getting his second message, I think we narrowed down the issue to either a bad sensor or a bad i2c controller on the pi.
I've never had troubleshooting go so smoothly.
I'm also planning on updating the troubleshooting section of the owner's manual. That way people can be more self-sufficient, and also get help after I pass away.