The Register on Nostr: 64% of people not happy about idea of AI-generated customer service Not unreasonably, ...
64% of people not happy about idea of AI-generated customer service
Not unreasonably, nearly half worried it would give them the 'wrong answers' Customers would prefer companies to ignore AI when it comes to providing aftersales service, according to a report published today.…
#theregister #IT
https://go.theregister.com/feed/www.theregister.com/2024/07/09/gartner_simply_replacing_hold_music/
Not unreasonably, nearly half worried it would give them the 'wrong answers' Customers would prefer companies to ignore AI when it comes to providing aftersales service, according to a report published today.…
#theregister #IT
https://go.theregister.com/feed/www.theregister.com/2024/07/09/gartner_simply_replacing_hold_music/