Enki on Nostr: I think one of the things that grinds my gears about working with platforms, at least ...
I think one of the things that grinds my gears about working with platforms, at least modern-day tech platforms, is the lack of support when you really fucking need it.
It seems like most modern companies nowadays seem to make getting support equivalent to pulling alligator teeth. It's fucking impossible. I've been sitting here for two hours trying to import an XML file to a site to import a bunch of content. I know the XML file is fine. It opens up on my computer. It opens up in a browser. It's well under their space requirements, and yet it is consistently failing to upload.
There's nothing about it in their help topics, and when I try to find either a chat or an email to support, there's nothing. It genuinely doesn't exist. Why do seemingly all modern tech platforms make support impossible?
It seems like most modern companies nowadays seem to make getting support equivalent to pulling alligator teeth. It's fucking impossible. I've been sitting here for two hours trying to import an XML file to a site to import a bunch of content. I know the XML file is fine. It opens up on my computer. It opens up in a browser. It's well under their space requirements, and yet it is consistently failing to upload.
There's nothing about it in their help topics, and when I try to find either a chat or an email to support, there's nothing. It genuinely doesn't exist. Why do seemingly all modern tech platforms make support impossible?