muesli on Nostr: Every time I contact Prusa's support it becomes harder and harder to justify buying ...

Every time I contact Prusa's support it becomes harder and harder to justify buying from another brand. It's simply outstanding.

They actually helped identify & fix my problem. Even if it meant sending me a free replacement part. For a machine that's two years out of warranty.

I know competitors seemingly offer better value for money, but that support experience is worth every cent.