Valerie Aurora on Nostr: I asked 23andMe to delete my data. Here is my adventure! After failing their super ...
I asked 23andMe to delete my data. Here is my adventure!
After failing their super secure "tell us your birthday" additional check, I emailed customer support. They asked for a copy of my ID which I refused to give them, telling them that two-factor auth should be enough and that I live in the EU. They then replied agreeing to delete my data but that by law (!) they had to keep my samples and test results. I'm married to a lawyer, so I asked npub16z8tpa2pdlaumgcykw9csax3haznlx0umpf69kjl8z7mvat68k8qsykx4f (npub16z8…kx4f) to look into it:
https://bourniquelaw.com/2024/10/09/data-23-and-me/
After failing their super secure "tell us your birthday" additional check, I emailed customer support. They asked for a copy of my ID which I refused to give them, telling them that two-factor auth should be enough and that I live in the EU. They then replied agreeing to delete my data but that by law (!) they had to keep my samples and test results. I'm married to a lawyer, so I asked npub16z8tpa2pdlaumgcykw9csax3haznlx0umpf69kjl8z7mvat68k8qsykx4f (npub16z8…kx4f) to look into it:
https://bourniquelaw.com/2024/10/09/data-23-and-me/